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Our Top FAQs

Not sure about something? You can contact us on +97144928752 We’ve got some quick answers for you below. Head to our FAQs page for more topics!

What is the returns policy?

You have 14 days to return your order to us for a refund. For more information, please visit our Returns page here.

Where is my order?

If your order hasn’t arrived in the proposed delivery time frame, please contact [email protected].

Can I cancel or amend my order?

To cancel or amend your order, please email [email protected] as soon as possible after placing your order. If your order hasn’t been packed, we will do what we can to amend your order or cancel it completely. If your order has been packed and/or sent, we are unfortunately unable to cancel or amend your order.

When will I get my refund?

We aim to process returns within a few days of receiving them back, however this can take longer is busier periods. Once refunds have been processed, we ask that you allow 3-5 working days for the funds to appear in your account. If you have any issues regarding your refund, please email [email protected].

We may have answered your query in our FAQ’S. If not, please fill out the form below and we will get back to you as soon as possible. Please ensure that when emailing us about an order query, you provide us with the email address the order was placed with.

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